Accessibility Statement
Scope and Legal Basis
This statement applies to the online shop fcsp-shop.com, operated by FC St. Pauli Merchandising GmbH. The shop provides digital services in electronic commerce and is therefore subject to specific legal requirements for digital accessibility (perceivable, operable, understandable, robust) pursuant to the German Disability Equality Act (BGG) and EU Directive 2019/882 (European Accessibility Act).
General Commitment
We are committed to continuously improving our website and making it as accessible as possible. We align ourselves with the standards of WCAG 2.2, the European standard EN 301 549, and national requirements such as the German Accessibility Strengthening Act (BFSG). Continuous improvement is part of our quality philosophy.
Accessibility Measures Implemented
- Alternative texts for images so that screen readers can interpret the content.
- Keyboard navigation — all interactive elements can be used without a mouse.
- Responsive design & scalability — the layout adapts to different screen sizes and remains readable when zoomed in.
- Sufficient colour contrast between text and background for improved readability.
- Cross-browser compatibility — consistent layout and usability regardless of browser.
- Screen reader support — our content is currently compatible with common assistive technologies.
Content Not Yet Fully Accessible
- Individual images without meaningful alternative texts.
- Interactive elements (e.g. buttons or links) lacking keyboard-accessible names.
- Forms or CAPTCHA mechanisms with limited accessibility.
- PDF documents or external content that may not be fully accessible.
- Confirmation emails or other emails not fully structured in accordance with WCAG.
Feedback & Contact
If you encounter any barriers or need assistance using our website, please get in touch at any time:
Competent Supervisory Authority
If no satisfactory solution is offered following your contact with us, you can reach out to the conciliation body under the Hamburg Disability Equality Act (HmbBGG):
Schlichtungsstelle HmbBGGc/o Öffentliche Rechtsauskunft- und Vergleichsstelle (ÖRA)
Dammtorstraße 14
20354 Hamburg, Germany
Validity of this Statement
This statement is reviewed regularly and updated as necessary.