Accessibility Statement

1. Scope and Legal Basis

This accessibility statement applies to the online shop fcsp-shop.com, operated by FC St. Pauli Merchandising GmbH. As the shop provides digital services under e-commerce regulations, it is subject to accessibility requirements under the German Disability Equality Act (BGG) and EU Directive 2019/882 (European Accessibility Act).

2. General Commitment

We are committed to continuously improving our website to make it as accessible as possible. Our accessibility strategy follows WCAG 2.2 guidelines, the European standard EN 301 549, and applicable national laws such as the German Accessibility Strengthening Act (BFSG). Continuous improvement is part of our quality philosophy.

3. Accessibility Measures Implemented

• Alternative texts for images to support screen readers.
• Keyboard navigation — all interactive elements can be used without a mouse.
• Responsive design and scalability for various screen sizes and zoom levels.
• High contrast between text and background for improved readability.
• Browser compatibility across major platforms and devices.
• Support for screen readers and assistive technologies.

4. Content That May Not Be Fully Accessible

• Images without meaningful alt attributes.
• Interactive elements (e.g. buttons or links) missing keyboard label tags.
• Forms or CAPTCHA mechanisms that are difficult to operate without a mouse.
• PDF documents or third-party content that may not meet accessibility standards.
• Confirmation emails that do not fully follow WCAG structure and markup.

5. Feedback & Contact

If you discover barriers or need help using our website, feel free to contact us:

Email: info@fcsp-shop.com

6. Supervisory Authority

If no satisfactory resolution is reached after contacting us, you may contact the official arbitration office under the Hamburg Disability Equality Act (HmbBGG):

7. Validity of This Statement

Effective date: August 20, 2025
This statement is reviewed regularly and updated as necessary.