Accessibility Statement

fcsp-shop.com — FC St. Pauli Merchandising GmbH

01 SCOPE

Scope and legal basis

This statement applies to the online shop fcsp-shop.com, operated by FC St. Pauli Merchandising GmbH. The shop provides digital services in electronic commerce and is therefore subject to specific legal requirements for digital accessibility (perceivable, operable, understandable, robust) pursuant to the BGG and EU Directive 2019/882 (European Accessibility Act).

02 COMMITMENT

General commitment

We are committed to continually improving our website and making it as accessible as possible. Our work is based on the WCAG 2.2 standards, the European standard EN 301 549 and, where applicable, national requirements such as the Accessibility Strengthening Act (BFSG). A continuous improvement process is part of our quality philosophy.

03 MEASURES

Accessibility measures implemented

Alternative text for images, enabling screen readers to convey their content.

Keyboard navigation — all interactive elements can be operated without a mouse.

Responsive design & scalability — the display adapts to different screen sizes and remains legible when enlarged.

Sufficient color contrast between text and background for improved readability.

Compatibility with different browsers — consistent layout and usability.

Screen reader support — our content is compatible with screen readers in accordance with current standards.

04 LIMITATIONS

Content that is not fully accessible

Some images lack meaningful alt text.

Interactive elements (e.g. buttons or links) without keyboard-accessible names.

Forms or CAPTCHA mechanisms with limited operability.

PDF documents or external content that may not be accessible.

Order confirmations and other emails that are not fully WCAG-compliant.

05 CONTACT

Feedback & contact options

If you encounter any barriers or need help using our website, please feel free to contact us at any time:

info@fcsp-shop.com

06 OVERSIGHT

Competent supervisory authority

If, after contacting us, you are not offered a satisfactory solution, you can contact the conciliation body under the Hamburg Act on Equal Opportunities for Persons with Disabilities (HmbBGG):

HmbBGG Conciliation Body
c/o Public Legal Advice and Dispute Resolution Office (ÖRA)
Dammtorstraße 14
20354 Hamburg

07 VALIDITY